Vacancy: Tellers needed at FINCA

FINCA is recruiting for highly-motivated and customer-service oriented Tellers to be part of the pioneer team for FINCA’s regulated microfinance bank start-up in Owerri, Nigeria. Tellers report to the Head Teller of the branch and are responsible for assisting clients with transactions (including cash), ensuring accuracy and compliance with procedures for cash management, cross-selling products and services and providing an excellent customer experience.

Tellers

Qualifications and Experience:

– HND or BSC level of education
– Preferred 1 to 2 years work experience
– Basic mathematics, business acumen and analytical skills
– Computer literate with data entry experience
– Fluency in English required, Igbo or other local language skills strongly desirable.

Candidate Profile:
– Ability to effectively handle customers’ complaints and meet their needs
– Willingness to relocate to Owerri, Nigeria
– Enterprising and self-driven personality with the ability to adapt and acquire new skills
– Highly attentive to detail with excellent organizational and documentation skills
– Excellent leadership and communication skills
– Strong fit to FINCA’s desired corporate culture and values, and is committed to furthering FINCA’s mission and vision. In particular, must demonstrate a commitment to transparency and integrity

Kindly Note: For consideration of your application, CVs must be in Word or PDF format and a maximum of 3 pages. The candidate will bear any cost for travel and accommodation if called for testing or interviews. Any relocation cost will be borne by the new hire.


How to apply
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Bank Teller Job

 

Lagos

Full-Time

from 80 000 to 120 000 naira

Does Not Matter

Job Description:

• Serves customers by completing account transactions.

Responsibilities:

• Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
• Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
• Completes special requests by closing accounts; taking orders for checks; opening and closing christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
• Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.
• Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Must have the following Skills: Customer Service, Attention to Detail, General Math Skills, Verbal Communication, Integrity, Selling to Customer Needs, People Skills, Financial Skills, Financial Software, Thoroughness, Documentation Skills.
• Must have a minimum of OND.

Posted by Deunique Consults